Last updated: 9 November 2026. This is a general template. Have it reviewed against how you actually use data before publishing.
Information we collect
When you send an enquiry or start a chat we collect your name, phone number, email address (where given), the service you are interested in, your website address and message, the page you came from, and technical details such as your IP address.
How we use it
We use this information to reply to you, provide the service you ask about, and improve our website. We do not sell your information.
Who sees it
Your details are available to our team and to service providers that help us run the website, such as hosting and email services. We may disclose information if the law requires it.
Retention and security
We keep enquiry and chat records for as long as needed to respond and keep business records. We use access controls and other reasonable measures to protect them, but no online system is completely secure.
Cookies
Our site uses a session cookie for security and form protection, and may use analytics tools if enabled. You can control cookies in your browser settings.
Your choices
You can ask us to correct or delete your details by writing to info@innovativevivek.com.
Contact
Innovative Vivek, Sourabh Vihar, Jaitpur Badarpur, Delhi – 110044. Phone: +91 70536 34045.